I found Crystal through a simple google search and I really lucked out! From the very start Crystal was very involved, helpful, easy to reach, responsive, professional, and informative. She is also super nice and easy to talk to. Crystal showed me several great places in many different areas and when we finally found my new home, which I am so excited about, she made the entire process run very smoothly. Crystal is very educated on the whole process of buying property (and I am not as this was my first home purchase) so throughout the whole process not only did she handle everything but also took the time to speak to me (at any time of the day or week) to explain what was happening. She is always in communication with the seller side and I never once worried that things weren’t moving along. I was informed about everything I needed to know, and was always copied on an email. Crystal was great with negotiating the offer and she helped me get the best deal possible. She made me comfortable from original walk through to the very final walk through. Crystal is honest and is not afraid to speak up if need be to the seller side about anything. Crystal is on the ball, a very easy person to work with, and I truly enjoyed meeting her. You will not be disappointing with Crystal. She was always on time to any appointment we had with a positive attitude. I am so happy this process is over because now I am ready to move in, but I can’t imagine going through it with someone that couldn’t be so available to help me and answer my thousands of questions!! Everyone says buying a home is super stressful, but Crystal made it so all I had to do was the bare minimum- she is on top of everything and you can’t go wrong. I HIGHLY recommend her Thank you Crystal!!!!
My 27 year old daughter just bought her first home, a condo. in Dorchester, and Crystal Roach was her realtor. What a relief to have someone so knowledgeable, responsive, hard-working, upbeat and helpful to guide my daughter through the process. Crystal made the whole experience so much easier for my daughter, and thus worry-free for her parents! She has excellent contacts, such as for the inspector, storage rental, floor refinishers, you name it! I know my daughter found Crystal to be a pleasure to work with, and we are so grateful that she found her. Cannot recommend Crystal Roach highly enough!
Crystal has found me not 1, but 2 homes over the last 3 years. First a rental property in the South End, and more recently a condo that I just closed on. What makes Crystal different from past realtors I have worked with is that she listens closely to your wish list, wants, needs and preferences and only shows you places that match your exact specifications, no pressure felt from her either. I NEVER walked into a showing with Crystal wondering why we were there, she always made my decision hard because the units she was showing me were all phenomenal and in my price range. It also helps that she is incredibly well connected to other stakeholders, realtors, handymen and even hears about units that aren’t even on the market yet (to sneak you in). She has a phenomenal grasp on the market she operates in, and knows who to talk to for just about everything. She even has a background in design which really helped us “see” the space before it was even ours. Her responsiveness is second to none. No matter what time I email or text I get a thorough response within 5 minutes. Buying a home is an INCREDIBLY stressful time, and you tend think of questions/concerns 24 hours a day and Crystal is always there to answer and respond with “don’t worry, I will handle this for you”. I have never gotten a “I’ll get back to you”, but always a well thought out answer and game plan. I highly recommend Crystal, and will only work with her for any future real estate dealings in Boston. She just gets things done all while giving you the feeling that you and your family are in the best most professional hands.
Having worked professionally with Mrs. Roach for almost a decade, I have been consistently astonished at her tirelessness and perspicacity. She punctiliously managed the sale of one of my properties on Commonwealth Avenue in the Back Bay of Boston last year, garnering well above market value as a result. Absolutely every major and minor detail were overseen with great enthusiasm and professionalism. She was available to me at any moment of every day during this effortless transaction. In an industry so often marred by deceit, her standard of ethics and level of discretion are beyond reproach and without compare. I therefore wholeheartedly recommend Mrs. Roach as a real estate broker, without reservation.
Crystal couldn’t have made this process any better. She answered every phone call, text, and email almost immediately. She knew the area extremely well and even stepped in for me when the bank was being difficult. She was flexible and understanding with answering my million questions I had. I’m a first time home buyer and I was so nervous, she comforted me every step of the way. She knows how to get things done and I can’t imagine ever buying another home in this area without using her.
She is absolutely a professional in all aspects. I would work with her again, and would recommend her to others. We experienced a difficult seller and Crystal made the purchase work.
Crystal was a pleasure to work with- very responsive, friendly, hard working, and organized…and she made a great sale. I would definitely hire her again for future sales/purchases.
So happy with Crystal as our realtor. Outstanding skills, knowledge and communication. Made selling our home as stress-free as possible. Will never use anyone else 🙂
Crystal Roach is an honest, highly responsive and capable real estate professional. She is very pleasant to work with and absolutely reliable that has excellent skills in communication, negotiation and deal making. I strongly recommend Crystal for her outstanding efficiency and commitment.
Crystal was very knowledgeable about the Boston market and the neighborhood I was looking at. She was extremely quick with her responses to any questions I had via text, email, or phone call. This quickness with her negotiation skills helped me purchase a condo at asking price in the very competitive Boston real estate market. I would use Crystal again as my agent in any future purchases or listings.
Crystal is highly knowledgeable. Her respond is incredibly fast. We went through the purchase smoothly. We would definitely consider engaging and recommending her services to our associates.
Crystal was great helping us purchase a condo in Boston. She was very knowledgeable, not only about the unit, but also about the area and had fantastic recommendations for lawyers, lenders, and interior designers. Crystal was incredibly easy to reach by email or phone and responded consistently quickly. It was a pleasure working with Crystal and would highly recommend her.
Crystal is amazing at her job. Not only did ahe help us find the perfect home, she made the process so easy for me and my husband. She made sure everything worked out even with our busy work schedules. Not only that, when the time for closing came, we ran into a few issues. Crystal made sure everything went smoothly. My husband and I highly recommend Crystal.
Crystal is one of the best real estate agents that I have ever met. She is a true professional in what she does. She is systematic and efficient. My wife and I wanted to look at many houses to make sure we purchase the perfect one. Crystal helped us narrow down our choices and direct us in the right decision to help out selection. No matter what time of the day, she was always there for us if we had any questions or concerns. Her knowledge of the housing market was truly amazing and her expertise in the real estate field was remarkable. I would HIGHLY suggest reaching out to her even if you have the slightest interest in purchasing a house.
With out a doubt Crystal is a true professional ! She has the responsiveness of a Private Banker, which is combined with the local knowledge of Boston and the career experience of a real estate professional. I would be lost without her.
Crystal is one of the best Real Estate Professionals I have ever had the pleasure of working with. She is extremely responsive and knowledgeable and on our first deal together she helped our mutual client get a great deal on a condo purchase in the South End of Boston( a very competitive market). She also had all the information we needed to provide a quick hassle free approval for our client. I realized right away this is someone my clients can trust and we have since worked together multiple times with the same great results. I would highly recommend Crystal to anyone looking at buying or selling a home. You can expect a knowledgeable professional that will be there for you throughout the process. Most importantly she cares deeply about her clients and realizes that their success and happiness is the true measurement of a good real estate agent. Sincerely Brad Sullivan- Lender- The Bank of Canton
Crystal helped us find an amazing home. She is very reliable, knowledgeable, and committed to finding you the house of your dreams. I didn’t think buying a home could be so seamless, but Crystal made it comfortable and smooth. She held our hands throughout the entire process and made sure we were making the right decisions, right up until our move in day. I can’t recommend Crystal enough!
Crystal helped us buy a condo in Boston. We met initially over the internet and phone. She was very responsive and knowledgable in particular about the downtown Boston area. Throughout the process Crystal was great in understanding our needs, showing us multiple options and working through the offer, negotiation and closing process.
I’ve worked with Crystal on two recent property purchases both of which went great. Crystal worked tirelessly to arrange appointments for my wife and I to go see properties and always responded to our (many) questions immediately. Crystal’s knowledge of the local real estate market is superb and I complement her on her professionalism and work ethic.
I am looking forward to working with Crystal on future deals and I highly recommend her to anyone looking to purchase real estate.
Our experience with Crystal was very good. She is very helpful, extremely knowledgeable and made the whole experience for us quite seamless. We were impressed with her experience and knowledge and we will make sure that we will deal with her in the future.
Chrystal was easy to work with, had specific knowledge and responded to all requests and questions immediately. She works all the time so she’s very easy to get on the phone or by email. The process was smooth and pleasant.
Crystal was very responsive. It was very easy to reach out to her. She was instrumental in closing the deal for me. Also, she played a key role in obtaining all necessary documents (from condo association) for clearing my loan. She was always there for viewing listed properties. As she has good networking skill, she was able to refer a list of professionals for home inspection. Her attention to details is excellent.
I’d highly recommend Crystal to all my friends and family. I knew that each time i had a question for Crystal, i would hear back in a flash. Crystal is flexible with her hours and is dedicated to finding you the house of your dreams!
Best Realtor we’ve had, Ever! From Day 1 Crystal really listened to what our family’s needs were and worked her butt off until we found the “perfect” home! She shared her expertise in terms we could understand and was incredibly patient and flexibly!! We love Crystal!!
We worked with Crystal for several months looking, looking, and changing our minds, and looking yet again. Her patience was unmatched, and she would confidently calm us each and every time we decided to change our minds on any given detail. We trusted her advice, based in her architecture knowledge that was coupled with her extensive real estate experience. Her response time was phenomenal, and definitely added to our confidence in her, and kept our anxieties very low throughout the process of buying our beautiful home. We have already begun to refer our friends to Crystal, as they begin to look for houses as well. Thanks, Crystal!!!
We loved working with Crystal. She is highly responsive and gives you the information quickly to make a decision. She provides the guidance and information necessary to arrive at your own decision without pressurizing you in any way. She negotiates well on your behalf and you are always assured that your interests are at the top of her mind. She bats for you and gets you the best deal possible.
Crystal is a great agent to work with, both in her personality and professionalism. From finding us properties to look at, to pointing out potential issues and solutions inside the homes, Crystal impressed me with her knowledge and honesty. I will definitely use her again in the future to make the home buying and selling process just as easy as it was this time!
Crystal helped us sell our condo and not only search for, but also purchase an investment property with the proceeds. Her knowledge of the process, contacts, and area made the process incredibly easy. We were also on a tight timeline which Crystal managed to make happen. Our unit was only on the market a month before it sold and with Crystal’s guidance and coordination with all of the people required, we were able to buy a place and have our closings for both the sale and purchase on the same day. This was huge in order to keep us from being homeless. No matter what was going on she was always accessible for questions and kept us updated on what was needed. She was with us the whole way and even checked in on us afterward to make sure things were working out. Will definitely only work with Crystal from now now on, including dealing with the property management and rental of our investment property. Highly recommend!
Crystal was our go-to when purchasing our first home this summer. We spoke in the spring about our wants, needs and location and Crystal set her eagle eyes on just what we were looking for. We went to view many homes, all potential purchases and never wasted anytime with homes we wouldn’t have considered. She helped us envision the changes we could make to the house to make it our home with her background in Architecture. Crystal also recommended us to a mortgage lender (highly competitive rates and local) and a real estate attorney (also local and easy to work with). I would definitely recommended anyone to work with Crystal she’s highly responsive and attentive to the stress of searching for, bidding on and closing associated with home buying!
Crystal is such a pleasure to work with. If you want someone who will care for your best interests, keep in mind your basic needs and look out for what you want, Crystal is the one for you. She is super responsive, and will fight for what you want. Five stars, A+++ thank you Crystal!!!
Crystal is the consummate professional. Crystal is a credit to her profession and sets the standard by which others should be measured. She made my buying experience hassle free, easy and fun. I enthusiastically recommend her for all of your real estate needs.
Crystal’s knowledge and expertise made house hunting an enjoyable and easy experience. She is willing to be flexible with scheduling appointments and was always on time. Crystal get Five Stars.
I reached out to Crystal when I found a condo online I was interested in seeing. I was very impressed with her responsiveness and attention to detail. Once we met we discussed my goals and price range and before I knew it- I was signing for my new home in the neighborhood I wanted and couldn’t be happier! Of course there were bumps along the way, but Crystal is gifted at supporting her clients through the stressful processes of searching, inspecting, negotiating and purchasing a home. I have and will continue to recommend Crystal to anyone interested in buying, renting or selling realestate.
Crystal is a terrific resource, who acted with the utmost professionalism and provided me with excellent responsiveness and customer service. I look forward to continuing a long lasting working relationship with Crystal and would recommend her services to anyone who may be looking for real estate assistance in the areas that Crystal serves. A#1!!
Crystal is wonderful! I would choose Crystal to help with your search for a new home because; She is very knowledgeable of the real estate in the area, she’s a good listener, and has a sharp eye for details. She’s very responsive, and above all, very patient. After spending many OH weekends together last spring, we found the perfect home and had moved in before the end of summer. Crystal handled the negotiation and made the process quick, easy, and painless. Thank you Crystal! We love our new home.
Crystal was WONDERFUL! I intend to recommend her to everyone!
She was very patient and listened very carefully until she understood exactly what I was looking for. She was always available, quick to respond, and was extremely helpful. When we found the apartment that I wanted to buy, she was on top of the broker and worked really hard to make sure that I got it. She basically held my hand and coached me through all the freak-outs along the way.
She’s also really fun to be around!
Very responsive and gave great advice. Excellent communication skills. We were first time home buyers and she made the process very painless. Highly recommend.
I find real estate agents to be very binary. The agent either successfully serves their client until the search is over (1) or they don’t follow through (0). Crystal is a 1.
Finding a place to call home is a personal, unique and sometimes stressful experience. When my fiancé and I decided to relocate to Boston (from Connecticut) for a job opportunity, we had no idea where to begin or what was in store. So, like many renters—green to the whole process—we took to the Internet in hopes we’d find some lead or someone to make our real estate dreams come true. Within a few days of cold calling and emailing, I found many real estate agents proclaiming to be the best but without anything to back it up. Some would falsely advertise an apartment being within the city…only to soon learn that the cute one bedroom we were eyeing resides 30 minutes outside of the city and near no public transportation. Others would project picture-perfect photo galleries of Boston real estate. But we quickly found out that those apartments were either unavailable or looked better due to photo-shop than they did in person. We started to feel really mislead and rejected; the sudden reality that we might not be able to make the BIG move painfully sinking in.
But, that all quickly changed when we found Crystal Roach. On New Year’s Eve, she took the time to meet us to tour five apartments—from Fenway to Back Bay. Unlike MOST real estate agents, she listened and really understood our needs. As we walked into a spacious Back Bay apartment, boasting high ceilings, hardwood floors and a marble fire place (that was in our price point) I couldn’t help but tear up. This was our new home. And, she made certain of that. After almost three years here, this idyllic Beacon Street pad has become more than just an apartment to us. It’s the place where holidays have been spent. It’s the place where we became engaged. And, it’s the place where precious memories have been made as we’ve become rooted to this beautiful city. If it weren’t for Crystal’s efforts to really hone in on what we needed and wanted, none of this would be possible.
She’s trustworthy, honest, dependable and downright connected. I can’t thank Crystal enough for her service and her dedication to help Boston renters and buyers find the perfect place to call home.
Crystal has been a great person to work with while I went through the process of obtaining a mortgage and purchasing a home. She was very knowledgeable about the fast and aggressive Real Estate market in Boston and gave me helpful advice in choosing a home. She even told me which homes were better to invest in due to the development that is happening around Boston.
She never pushed me to purchase a home and was very honest in her opinions. She even steered me away from several homes due to their location, value, etc. She is extremely professional and easy to reach and truly goes beyond her duty as shown by the many fruitless weekends she spent looking at homes with me. She even picked me up and dropped me off at the place I was previously residing in, which is a bit far from her office, and even offered to purchase a new faucet for my new home as a present!
She is extremely patient. Despite the many issues that took place due to my demographic statistics, she continued to help me out. She’s someone I will keep in touch with as she’s quite personable and has a funny sense of humor.
If I ever have friends who need help with Real Estate, I will definitely send them her way.
Crystal helped us purchase a home in Shrewsbury. She was very responsive, showed ups a bunch of houses and found ones that fit our needs. We got a steal with the new house. The close was almost seamless!
Crystal worked with my boyfriend and I for almost a year in order to get us the right apartment in the right location. Coming from Memphis, TN with a LARGE dog at an off season rental time was proving very difficult. Thankfully we had Crystal to video chat with regularly and walk us patiently through several different options before making a final decision. We had a lot of requirements/demands and all were met within our budget. She has a great reputation and is incredibly personable amongst building managers, landlords and previous clients of apartments we were interested in. She has made the transition incredibly smooth and is someone we will continue to stay in touch with throughout our time in Boston.
I’ve had the great pleasure of working with Crystal for the past year, as my buyers agent. I started working with Crystal when I became interested in purchasing a condo in Boston. I am in no rush to purchase but knew from others experience that it it could take some time to find the right place so I started searching for an agent.
After many failed attempts at finding an agent that didn’t disappoint me, a co-worker recommended I contact Crystal and I’m glad I did. What I like most about Crystal is that she is very knowledgeable when it comes to Boston and surrounding neighborhoods in general, as well as it’s fast-paced and aggressive real estate market. Her honesty, professionalism and ability to understand what I was looking for really surprised me considering she is younger that most agents out there. My time has yet to be wasted on seeing properties I wouldn’t consider and she truly goes above and beyond to make herself available.
I will continue to work with Crystal and I am confident that she will help me find my dream condo very soon.
Crystal was very helpful and very knowledgeable about the home buying process, something I know nothing about. I purchased a foreclosed house, which proved to be a very stressful, time consuming, and tedious process, but working with Crystal made it very manageable. I felt like she was definitely on my side during the process, with my best interest in mind. I would highly recommend her to anyone I know.
Crystal is THE best agent you will find. She has helped me in two situations and for this I am truly grateful.
Situation #1 – Two years ago I found out my roommate wanted to live alone when we had intended to sign a lease for an additional year. It was the end of the first week of August and I needed somewhere to live by September 1. Crystal found me a place that next week that I absolutely loved. When I told her my situation she said not to worry and she’d find me a place – and she did. I was so happy in my new apartment.
Situation #2 – I needed to move out of my amazing apartment due to relocation and I had to find a new tenant to move into the apartment. It was 6 weeks before I had to move and I was a little worried that we might not find someone perfect for the place. Crystal once again told me not to worry and that she’d find a tenant to rent my apartment – and she did.
Crystal is not only a woman of her word but she is super attentive. I cannot imagine how many phone calls she must get but she always answered my calls and called me back when I left her a message.
I will always appreciate all of the hard work Crystal put into finding me a place and helping me find a tenant a few years later when I had to move. I will recommend her to anyone looking for a place to live in Boston. She is a great person to work with and she will help you find a great place to suit your needs.
Thank you Crystal!
My experience with Crystal was incredible. She was extremely professional as an agent made my experience buying my condo very easy, without any stress. I would like to thank Boston Proper Real Estate for having a loyal and professional employee. -Pat Ramstrom
Crystal made a very daunting adventure a pleasure. She was precise, honest and helpful. Her knowledge of the area we looked to rent in was extensive as well as her overall knowledge of Boston and the surrounding area’s. Crystal was accessible and flexible…we actually signed our lease at 10:00 pm which worked well considering we were only in town for a short period and had to leave with a lease agreement. I highly recommend her if looking for rentals or to purchase, you will end up with a home or apartment you love.